Companies who move freight around the world are commonly termed as “freight forward” or “freight forward companies” but, there are various other names which are used to describe the depth and range of the services provided by the freight forward providers. The international freight market is full of various types of transport providers, those who meet the requirements of the national and international trading enterprises which transact business regionally and globally.
Freight Forward companies may be referenced to using different terms:
- Multimodal Transport Operator
- Global Logistics Manager
- Non Vessel Owning Common Carrier (NVOCC)
- Integrator
- Supply Chain Management Companies
- Information Broker etc..
Who Are Freight Forwarders?
Freight forward companies provide services to individuals or companies who wish to send their items from one city to another internationally or nationally. The goods that are transported from one city to another or from one country to another can vary from an envelope to huge machinery. Based on the type of services they provide, freight forward companies can be described as local, national and international.
Local Freight Forward Companies are those who generally run a small business, tend to deal with customers only from their local area or operate at a seaport or airport, focusing on a particular type of traffic.
National Freight Forward Companies are those who have offices in various places or cities within the country. They may have warehousing or handling depots as well as a good network of agents, correspondents or other third-party freight forwarders.
International Freight Forward Companies are those who operate at an international level, have offices in various countries around the globe and therefore can provide a wide range of freight forward services. There are no hard and fast rules in carrying out a freight forward business so there can be considerable overlap between the different types of freight forward companies.
How Freight Forwarders Enhance Business Efficiency
Freight forwarders take up the responsibility of arranging the transport details and arrival of the freight at its destination in good condition and on time. The mode of transportation can be truck, train, ship, or aircraft. Freight companies are the people who research shipping prices, arrange routes, book cargo space, prepare documents, make arrangements for the storage of goods, concentrate on security issues, handle regulatory requirements etc. Often freight consolidation which means grouping of various types of goods from different places together to curtail the costs is an indispensable part of the freight forward service. Some freight forwarders, especially those who are experienced or have been in this field of business for years, offer other additional services too. Those services can include custom brokerage, inventory setup and management, haulage and various other carriage such as shipping and overseas marketing consultancy services and many more.
Understanding Customer’s Needs
Today, freight forward companies have sophisticated the way they operate and are known to provide their customers A1 Services by automating their business processes. The use of the software such as Freight Forward Software from BoxOn Logistics has made it much easier for various companies to improve their freight tasks and be successful in providing 100% satisfaction to their customers.
If you, too, are running a freight business and would like to enhance your business processes and provide better customer service then start making use of the freight software from BoxOn Logistics.
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