Usually, shipping is considered one of the most challenging aspects of running a business, especially if it is in the logistics industry. No matter, if it is a small or a large company, shipping, can be quite a daunting task as it includes numerous things, from navigating potential shipping carriers to understanding what kind of shipping containers to use. And, it is one of the reasons why most people prefer to use various shipping applications to ease shipping efforts.
Nonetheless, there are many other things as well that you can opt for to increase your shipping efficiency while increasing customer satisfaction at the same time. The major key is understanding the most common shipping challenges and applying systems that can make sure that your customers or clients receive their orders as quickly as possible and without any problem.
So, keep reading to find some of the most common shipping challenges that businesses typically face and how you can overcome them so that you can keep shipping goods smoothly:
Common Shipping Challenges
1. Understanding the Vernacular
The first and foremost shipping challenge is one of vocabulary. It may be surprising for you to know that some of the most common shipping problems are based on the particular team not understanding exactly what they are looking for while looking for shipping solutions.
Here are the two shipping options for you so that you can easily understand which may be best for you:
Carrier shipping is nothing but shipping that you can do with your own delivery organization or company.
Whereas, a shipping carrier is a third-party service or company, such as FedEx, that are specialized in moving goods from one location to another within a limited period of time and on behalf of other businesses or for their individual clients.
As the name suggests, the shipping container is a box or metal container that is used by shipping carriers for transporting items. Also, they are available in all shapes and sizes. Having the information of how much you require to ship is a major factor in knowing that you have the suitable shipping needs covered.
2. Insuring Shipments from the Unexpected
The next common shipping challenge is understanding how you can Insure your shipments against potential problems.
When we talk about shipping internationally, insurance is a must, and some carriers might need it domestically as well. Typically there are two types of insurance: cargo insurance which covers the contents and transit coverage which protects goods against physical damage or loss.
It is important for you to know what kind of shipping carrier you are using for a particular shipment so that you could get the proper recommendation on insurance, as per the shipping challenges that you may face.
3. Customers Can’t Track Shipments
The next shipping challenge is the access to track your package. Tracking a shipment is not that difficult, it can be done easily by sending an email notification or using web-based tracking, which helps in providing updates on where your package is and when it might arrive at its destination. Shipment tracking software is used by various businesses for the same purpose.
Some shipping companies automatically provide access to their clients to track shipments after their order is fulfilled and shipped. But, you can optimize your brand reputation by giving the feature of tracking from your company as well.
4. Shipments Lost in Transit
It is common to face shipping challenges like lost shipments, it is inevitable in this industry. So, how can you overcome the unexpected?
First, you should know that various shipping companies offer insurance for packages.
After that, you need to ensure that you have a strong built-in system for handling lost shipment requests from clients. The quick you answer customer complaints about shipping issues, the more the chances of you retaining that customer.
Make sure that you know when a customer notifies you that their shipment never arrived and how you handle your customer and solve their issues. Basically, fast service can solve more shipping challenges than you expect.
5. Shipments Facing Constant Delays
If the past years taught us anything, it is common for shipping to take a bit longer than stated while ordering a product. However, constant delays can frustrate customers and kill the companies.
Make sure that you are clear with your clients about the shipping expectations. Keep constant contact with your shipping company to know about any potential delays or slow shipping problems so that you forward the latest shipping times to your customers.
The best and ideal way to overcome frustrating shipping delays and challenges is to partner with a professional solution that can help you remain updated with shipment tracking.
6. Incorrect International Customs Forms and Duties Declarations
During international shipping, customs forms can be a big headache.
Unfortunately, this problem will not be going anywhere anytime soon as more brands are looking for opportunities to reach overseas and ship all around the globe.
Making sure that international shipping forms, customer forms, and duties declarations are correct is an important part of shipping your product internationally.
You can easily navigate the various international customs processes by partnering with a third-party service that can help you apply any customs data required to the correct shipment.
Learn Shipping Challenges With the help of an Expert
A shipping challenge should not be considered a bad thing if it brings your company a step closer to becoming a perfection in shipping.
One can only move forward because of their mistake and build on lessons learned. When coming face to face with shipping challenges, try not to get overwhelmed; because every problem has a solution, and all you need to do is to find that solution.
One of the best ways to overcome shipping challenges is to opt for various shipping software which can ease and optimize your freight processing. With a shipping solution, you will be able to save time and money in the future by letting professionals help you overcome these common shipping challenges.
What are you waiting for? Register yourself here and get to know all about shipping solutions.