Tag: customer satisfaction

Why Prioritize Better Customer Service in Logistics Industry?

Why Prioritize Better Customer Service in Logistics Industry?

Any business, including one in the logistics industry, depends wholly on its consumers for its reputation and brand image. Like any other sector, the ...
How to Meet Customer Expectations in 2023?

How to Meet Customer Expectations in 2023?

Your small business must distinguish out in the increasingly crowded supply chain market. The best place to begin is by analyzing your present shippin...
3 Common Traits Shared by Prominent Freight Forwarders

3 Common Traits Shared by Prominent Freight Forwarders

Freight forwarders have been around way before the rise of online shopping and marketplace platforms while playing significant roles in business and t...
Advantages of Digitalization in Freight Forwarding Industry

Advantages of Digitalization in Freight Forwarding Industry

We all know that, nowadays, digitalization is certain in every industry, especially in the Freight forwarding industry. Because the whole business wor...
Increase Customer Satisfaction with Freight Management Software

Increase Customer Satisfaction with Freight Management Software

As consumer’s shipping expectations increase so do their shipping options and available services, therefore customer satisfaction is a key to success ...